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Office of the Registrar
You recently contacted our Student Records Unit and we want to be sure that you are satisfied with the outcome. Please complete this short survey. Your feedback will be used to improve our service.
Transcript Request Survey
1.) In your most recent transcript request experience, how did you order your transcript?

Online Mail/Fax By E-mail

2.) If you used our online system, please rate the self-service system?

Very Easy to Use Somewhat Easy to Use Not Easy at All to Use

3.) If you ordered your transcript in person, please rate the customer service representative who assisted you [choose only one]:

Very Courteous Courteous Somewhat Courteous Not Courteous

The Name of the Customer Service:

4.) Was the Customer Service Representative knowledgeable of the rules/regulations pertaining to your visit?

Yes No

5.) Was the Customer Service representative able to assist you during your visit?

Yes No

6.) Please check all that apply:

Received accurate information Information given was clear/understandable
Assistance given in timely manner Transcript information accessible

7.) Please rate your overall experience in requesting a transcript:

Excellent Above Average Average Good Fair Poor [please comment below]

8.) Please tell us something we could do to improve our customer service with transcript orders:



9.) Comments:



Email (if you desire a response):